SMS Terms & Conditions

A2Flows (operated by Chafa LLC) (“A2Flows,” “we,” “our,” or “us”) may offer text message communications to customers, website visitors, and service request users who provide consent. By opting in to receive text messages from A2Flows, you agree to these SMS Terms & Conditions.

How You Opt In

You can opt in to receive text messages from A2Flows in any of these ways:

• Web form: visit a2flows.com/sms, enter your mobile number, and check the consent box (unchecked by default).
• Website forms: submit a contact or service-request form and check the SMS consent box.
• Text keyword: reply START, YES, or UNSTOP to our messaging number.

Providing your mobile number and agreeing to these terms constitutes your consent. Consent to receive text messages is not a condition of any purchase. After you opt in, you’ll receive a one-time confirmation message:

“A2Flows (Chafa LLC): You are now opted in to receive appointment confirmations, scheduling reminders, and service updates. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to unsubscribe.”

1. Types of Messages

Depending on the consent you provide, A2Flows may send text messages related to:

• Responses to your website inquiry
• Appointment confirmations
• Scheduling updates
• Technician arrival updates
• Service reminders
• Estimate follow-ups
• Invoice follow-ups
• Account care
• Customer service communications
• Promotions, coupons, membership plan information, seasonal reminders, or marketing offers, if you separately opt in to marketing messages

2. Service / Contact Messages

Service or contact messages may be sent when you submit a website form, request service, schedule an appointment, request an estimate, ask a question, or otherwise ask A2Flows to contact you. These messages may include responses to your inquiry, appointment updates, scheduling confirmations, technician updates, service reminders, estimates, invoices, and account care.

3. Marketing Messages

Marketing messages may include special offers, coupons, membership plan information, seasonal reminders, service recommendations, company updates, and promotional messages. Marketing messages require separate optional consent. Consent to receive marketing text messages is not a condition of purchase.

4. Consent

You consent to receive text messages from A2Flows at the phone number you provide. Consent to receive text messages is not a condition of purchase.

5. Message Frequency

Message frequency varies depending on your service request, appointment activity, account activity, and whether you opt in to marketing messages.

6. Message and Data Rates

Message and data rates may apply. Check with your mobile carrier for details.

7. Opt-Out

You may opt out of text messages at any time by replying STOP to any message. Other accepted opt-out keywords are: STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, OPTOUT, REVOKE. After you opt out, you’ll receive one final confirmation message:

“You have successfully been unsubscribed. You will not receive any more messages from this number. Reply START to resubscribe.”

You may also contact A2Flows directly at (984) 223-5697 or support@a2flows.com to request removal from text communications.

Prefer a form? Use the opt-out form above, or visit our Contact page to submit a removal request.

8. Help

For assistance, reply HELP or INFO to any message. You’ll receive:

“A2Flows (Chafa LLC): For help email support@a2flows.com or visit a2flows.com. Msg frequency varies. Msg & data rates may apply. Reply STOP to unsubscribe.”

Or contact us directly:

9. Mobile Opt-In Data

A2Flows does not sell, rent, or share mobile opt-in information, phone numbers, or text message consent records with third parties or affiliates for their marketing or promotional purposes.

10. Service Providers

We may share limited information with trusted service providers that help us operate our business, such as scheduling software, CRM systems, dispatch platforms, payment processors, website hosting providers, analytics providers, and messaging providers. These service providers may only use the information as needed to provide services to A2Flows and are not permitted to use mobile opt-in data for their own marketing or promotional purposes.

11. Privacy

Your information is handled according to our Privacy Policy.

12. Changes to SMS Terms

We may update these SMS Terms & Conditions from time to time. Updates will be posted on this page with a revised effective date.

13. Contact Us

If you have questions about these SMS Terms & Conditions, contact us at: